Move issue checker to Python script (#7484)

* Remove unnecessary submodules recursion

* Move issue checker to Python script

* Add workflow dispatch to test issue support workflow

.github/workflows/ci.yml

@@ -60,8 +60,6 @@ jobs:
     steps:
       - name: Checkout
         uses: actions/checkout@v4
-        with:
-          submodules: "recursive"
 
       - name: Get version
         uses: ./.github/actions/get-version
@@ -161,8 +159,6 @@ jobs:
     steps:
       - name: Checkout
         uses: actions/checkout@v4
-        with:
-          submodules: "recursive"
 
       - name: Get version
         uses: ./.github/actions/get-version
@@ -284,8 +280,6 @@ jobs:
     steps:
       - name: Checkout
         uses: actions/checkout@v4
-        with:
-          submodules: "recursive"
 
       - name: Get version
         uses: ./.github/actions/get-version
@@ -355,8 +349,6 @@ jobs:
     steps:
       - name: Checkout
         uses: actions/checkout@v4
-        with:
-          submodules: "recursive"
 
       - name: Build on FreeBSD
         if: ${{ matrix.distro.name == 'freebsd' }}

.github/workflows/codeql-analysis.yml

@@ -28,8 +28,6 @@ jobs:
     steps:
       - name: Checkout
         uses: actions/checkout@v4
-        with:
-          submodules: "recursive"
 
       - name: Config Git safe dir
         run: git config --global --add safe.directory $GITHUB_WORKSPACE

.github/workflows/issue-support.yml

@@ -2,45 +2,43 @@ name: Check if tech support issue
 on:
   issues:
     types: [opened]
+  workflow_dispatch:
+    inputs:
+      issue_number:
+        description: "Issue number"
+        required: true
+      issue_body:
+        description: "Issue body"
+        required: true
 
 jobs:
-  add-comment:
+  check-issue-tech-support:
     runs-on: ubuntu-latest
-    env:
-      CUSTOMER_TEXT: "What type of Synergy user are you?[[:space:]]*\bCustomer\b"
-      MISSING_TICKET_TEXT: "Support ticket number (for customers)[[:space:]]*\b_No response_\b"
-      COMMENT_BODY: |
-        Hello, as a customer, you're entitled to tech support which is included in your license. 
-        Please [raise a support ticket](https://symless.com/synergy/contact) if you'd like to take advantage of that. 
-        If that works for you, then please let us know your ticket number so we can continue the discussion there.
 
     steps:
-      - name: Check if customer
-        id: customer_check
-        run: |
-          ISSUE_BODY="${{ github.event.issue.body }}"
-          IS_CUSTOMER=$(echo "$ISSUE_BODY" | grep -z -q "$CUSTOMER_TEXT" && echo "true" || echo "false")
-          RESULT="is_customer=${IS_CUSTOMER}"
-          echo $RESULT
-          echo $RESULT >> $GITHUB_OUTPUT
+      - name: Checkout
+        uses: actions/checkout@v4
 
-      - name: Check for ticket number
-        id: ticket_check
-        run: |
-          ISSUE_BODY="${{ github.event.issue.body }}"
-          NO_TICKET=$(echo "$ISSUE_BODY" | grep -z -q "$MISSING_TICKET_TEXT" && echo "true" || echo "false")
-          RESULT="no_ticket=${NO_TICKET}"
-          echo $RESULT
-          echo $RESULT >> $GITHUB_OUTPUT
+      - name: Check if issue requires tech support
+        id: issue-check
+        run: ./scripts/github.py --issue-check-tech-support
+        env:
+          ISSUE_BODY: ${{ github.event.issue.body || github.event.inputs.issue_body }}
 
       - name: Add comment for customer
-        if: steps.customer_check.outputs.is_customer == 'true' && steps.ticket_check.outputs.no_ticket == 'true'
+        if: steps.issue-check.outputs.may-need-tech-support == 'true'
+        env:
+          COMMENT_BODY: |
+            Hello, as a customer, you're entitled to tech support which is included in your
+            license. Please [raise a support ticket](https://symless.com/synergy/contact)
+            if you'd like to take advantage of that. If that works for you, then please let
+            us know your ticket number so we can continue the discussion there.
         uses: actions/github-script@v6
         with:
           script: |
             github.rest.issues.createComment({
               owner: context.repo.owner,
               repo: context.repo.repo,
-              issue_number: context.issue.number,
+              issue_number: context.issue.number || github.event.inputs.issue_number,
               body: process.env.COMMENT_BODY
             });

.github/workflows/sonarcloud-analysis.yml

@@ -28,8 +28,6 @@ jobs:
     steps:
       - name: Checkout
         uses: actions/checkout@v4
-        with:
-          submodules: "recursive"
 
           # Fetch all history for SonarScanner blame data
           fetch-depth: 0

.github/workflows/valgrind-analysis.yml

@@ -18,8 +18,6 @@ jobs:
     steps:
       - name: Checkout
         uses: actions/checkout@v4
-        with:
-          submodules: "recursive"
 
       - name: Config Git safe dir
         run: git config --global --add safe.directory $GITHUB_WORKSPACE

scripts/github.py

@@ -0,0 +1,66 @@
+#!/usr/bin/env python3
+
+# Synergy -- mouse and keyboard sharing utility
+# Copyright (C) 2024 Symless Ltd.
+#
+# This package is free software; you can redistribute it and/or
+# modify it under the terms of the GNU General Public License
+# found in the file LICENSE that should have accompanied this file.
+#
+# This package is distributed in the hope that it will be useful,
+# but WITHOUT ANY WARRANTY; without even the implied warranty of
+# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the
+# GNU General Public License for more details.
+#
+# You should have received a copy of the GNU General Public License
+# along with this program.  If not, see <http://www.gnu.org/licenses/>.
+
+import lib.env as env
+
+env.ensure_in_venv(__file__)
+
+import argparse
+import sys
+import re
+import lib.github as github
+
+ISSUE_BODY_ENV = "ISSUE_BODY"
+
+
+def main():
+    parser = argparse.ArgumentParser()
+    parser.add_argument(
+        "--issue-check-tech-support",
+        action="store_true",
+        help="Check if an issue may need tech support",
+    )
+    args = parser.parse_args()
+
+    if args.issue_check_tech_support:
+        issue_check_tech_support()
+    else:
+        print("No command specified", file=sys.stderr)
+        sys.exit(1)
+
+
+def issue_check_tech_support():
+    print("Checking if issue may need tech support")
+
+    issue_body = env.get_env(ISSUE_BODY_ENV)
+    print(f'Issue body...\n"{issue_body}"\n')
+
+    customer_pattern = r"What type of Synergy user are you\?\s*Customer"
+    missing_ticket_pattern = r"Support ticket number \(for customers\)\s*_No response_"
+
+    is_customer = re.search(customer_pattern, issue_body, re.DOTALL)
+    no_ticket = re.search(missing_ticket_pattern, issue_body, re.DOTALL)
+
+    print(f"Is customer: {is_customer}")
+    print(f"No ticket: {no_ticket}")
+
+    may_need_tech_support = bool(is_customer and no_ticket)
+    github.set_output("may-need-tech-support", str(may_need_tech_support).lower())
+
+
+if __name__ == "__main__":
+    main()

scripts/lib/github.py

@@ -17,6 +17,7 @@ import os
 
 github_env_key = "GITHUB_ENV"
 github_path_key = "GITHUB_PATH"
+github_output_key = "GITHUB_OUTPUT"
 
 
 def set_env_var(key, value):
@@ -28,7 +29,7 @@ def set_env_var(key, value):
         raise RuntimeError(f"Env var {github_env_key} not set")
 
     if not os.path.exists(env_file):
-        raise RuntimeError(f"File not found: {env_file}")
+        raise RuntimeError(f"Env file not found: {env_file}")
 
     print(f"Setting GitHub env var: {key}={value}")
     with open(env_file, "a") as env_file:
@@ -44,8 +45,24 @@ def add_to_path(value):
         raise RuntimeError(f"Env var {github_path_key} not set")
 
     if not os.path.exists(path_file):
-        raise RuntimeError(f"File not found: {path_file}")
+        raise RuntimeError(f"Path file not found: {path_file}")
 
     print(f"Adding to GitHub path: {value}")
     with open(path_file, "a") as path_file:
         path_file.write(f"{value}\n")
+
+
+def set_output(name, value):
+    """
+    Sets the output parameter for the GitHub action.
+    """
+    output_file = os.getenv(github_output_key)
+    if not output_file:
+        raise RuntimeError(f"Env var {github_output_key} not set")
+
+    if not os.path.exists(output_file):
+        raise RuntimeError(f"Output file not found: {output_file}")
+
+    print(f"Setting GitHub output: {name}={value}")
+    with open(output_file, "a") as output_file:
+        output_file.write(f"{name}={value}\n")