name: Check if tech support issue
on:
  issues:
    types: [opened]
  workflow_dispatch:
    inputs:
      issue_number:
        description: "Issue number"
        required: true
      issue_body:
        description: "Issue body"
        required: true

jobs:
  issue-check-support:
    runs-on: ubuntu-latest
    env:
      ISSUE_BODY: ${{ github.event.issue.body || github.event.inputs.issue_body }}
      ISSUE_NUMBER: ${{ github.event.issue.number || github.event.inputs.issue_number }}

    steps:
      - name: Add comment for customer
        env:
          CUSTOMER_PATTERN: What type of Synergy user are you\?\s*Customer
          NO_TICKET_PATTERN: Support ticket number \(for customers\)\s*_No response_
          COMMENT_BODY: |
            Hello! :wave: As a customer, you're entitled to tech support which is included in your
            license at no extra cost. 
            Please [raise a support ticket](https://symless.com/synergy/contact) if you'd like to
            take advantage of that. 
            If that works for you, then please let us know your ticket number so we can continue 
            the discussion there. Thanks!
        uses: actions/github-script@v6
        with:
          script: |
            const issueNumber = process.env.ISSUE_NUMBER;
            const issueBody = process.env.ISSUE_BODY;
            const customerPattern = new RegExp(process.env.CUSTOMER_PATTERN);
            const noTicketPattern = new RegExp(process.env.NO_TICKET_PATTERN);

            const isCustomer = customerPattern.test(issueBody);
            const noTicket = noTicketPattern.test(issueBody);

            if (!isCustomer) {
              console.log('Not a customer');
              return;
            }

            if (!noTicket) {
              console.log('Already has a ticket');
              return;
            }

            // Strip newlines, since GitHub comments are not markdown.
            const commentBody = process.env.COMMENT_BODY.replace(/\n/g, ' ');

            console.log('Adding comment to issue:', issueNumber);
            github.rest.issues.createComment({
              owner: context.repo.owner,
              repo: context.repo.repo,
              issue_number: issueNumber,
              body: commentBody
            });