name: Bug Report
description: If you find a bug in Synergy, please let us know so we can fix it.
labels: ["bug", "triage"]
body:
  - type: markdown
    attributes:
      value: Thanks for taking the time to help us improve Synergy.

  - type: checkboxes
    id: discussion
    attributes:
      label: Discussion
      description: |
        Have you considered starting a discussion instead of reporting a bug?
      options:
        - label: Yes, and I still want to report a bug
          required: true

  - type: dropdown
    id: user-type
    attributes:
      label: What type of Synergy user are you?
      description: This will help us understand the context of your issue.
      options:
        - Customer
        - Contributor
        - Community user
      default: 0
    validations:
      required: true

  - type: input
    id: ticket-number
    attributes:
      label: Support ticket number (for customers)
      description: |
        Customers only (non-customers please ignore this field).
        If you have a support ticket number, please enter it here.
        Customers are advised to (open a support ticket)[https://symless.com/synergy/contact]
        before submitting a bug report.
        Leave this blank if you do not have a support ticket or if you're not a customer.
    validations:
      required: false

  - type: input
    id: version
    attributes:
      label: Version number
      description: You can find the Synergy version number on the about screen.
      placeholder: 1.2.3
    validations:
      required: true

  - type: checkboxes
    id: os
    attributes:
      label: Operating systems
      description: Which operating systems (OS) are you using?
      options:
        - label: Windows
        - label: macOS
        - label: Linux or Unix
        - label: Other
    validations:
      required: true

  - type: textarea
    id: os-version
    attributes:
      label: OS versions or Linux distros
      description: |
        Please provide the version number of your operating system.
        If you're using Linux, please provide the name of the distribution.
      placeholder: Windows 11, macOS 15, Ubuntu 24.04
    validations:
      required: true

  - type: textarea
    id: config
    attributes:
      label: Configuration
      description: |
        Please provide a very brief description of your configuration.
        Let us know the OS of the server/host/primary and the OS of the client/guest/secondary.
        This will help us understand how you're using Synergy.
      placeholder: |
        Windows 11 server, macOS 15 client
        Each computer has a single monitor
        Windows is on the left, macOS is on the right
    validations:
      required: true

  - type: textarea
    id: repro-steps
    attributes:
      label: What steps will reproduce the problem?
      description: |
        Please list the steps to reproduce the issue.
        If you're not sure, please provide as much detail as possible.
        This will help us understand the problem.
      placeholder: |
        1. Start Synergy
        2. Click 'Configure Server'
        3. Click 'Apply'
    validations:
      required: true

  - type: dropdown
    id: product
    attributes:
      label: Product
      description: Which product are you using?
      options:
        - label: Synergy 1
        - label: Synergy 2
        - label: Synergy 3
      default: 0
    validations:
      required: true

  - type: textarea
    id: logs
    attributes:
      label: Log output
      description: |
        Please copy and paste any relevant log output. 
        This will be automatically formatted into code, so no need for backticks.
      render: shell

  - type: textarea
    id: additional-info
    attributes:
      label: Additional information
      description: |
        Please provide any additional information that may help us understand the issue.
        This could include screenshots, error messages, or anything else you think is relevant.
        - Any ideas about what maybe causing the problem?
        - Any workarounds that you've discovered?
        - What other apps are you running?
        - Does the issue stop you using Synergy entirely?
        - Did restarting Synergy or the computer help?
        - Anything else you can think of?