* Fixed new line strip regex * Move issue check logic to GitHub script * Fixed variable name issueBody
63 lines
2.2 KiB
YAML
63 lines
2.2 KiB
YAML
name: Check if tech support issue
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on:
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issues:
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types: [opened]
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workflow_dispatch:
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inputs:
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issue_number:
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description: "Issue number"
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required: true
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issue_body:
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description: "Issue body"
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required: true
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jobs:
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issue-check-support:
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runs-on: ubuntu-latest
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env:
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ISSUE_BODY: ${{ github.event.issue.body || github.event.inputs.issue_body }}
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ISSUE_NUMBER: ${{ github.event.issue.number || github.event.inputs.issue_number }}
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steps:
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- name: Add comment for customer
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env:
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CUSTOMER_PATTERN: What type of Synergy user are you\?\s*Customer
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NO_TICKET_PATTERN: Support ticket number \(for customers\)\s*_No response_
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COMMENT_BODY: |
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Hello! :wave: As a customer, you're entitled to tech support which is included in your
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license at no extra cost.
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Please [raise a support ticket](https://symless.com/synergy/contact) if you'd like to
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take advantage of that.
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If that works for you, then please let us know your ticket number so we can continue
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the discussion there. Thanks!
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uses: actions/github-script@v6
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with:
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script: |
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const issueNumber = process.env.ISSUE_NUMBER;
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const issueBody = process.env.ISSUE_BODY;
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const customerPattern = new RegExp(process.env.CUSTOMER_PATTERN);
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const noTicketPattern = new RegExp(process.env.NO_TICKET_PATTERN);
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const isCustomer = customerPattern.test(issueBody);
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const noTicket = noTicketPattern.test(issueBody);
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if (!isCustomer) {
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console.log('Not a customer');
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return;
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}
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if (!noTicket) {
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console.log('Already has a ticket');
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return;
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}
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// Strip newlines, since GitHub comments are not markdown.
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const commentBody = process.env.COMMENT_BODY.replace(/\n/g, ' ');
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console.log('Adding comment to issue:', issueNumber);
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github.rest.issues.createComment({
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owner: context.repo.owner,
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repo: context.repo.repo,
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issue_number: issueNumber,
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body: commentBody
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});
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