54 lines
1.7 KiB
YAML
54 lines
1.7 KiB
YAML
name: Check if tech support issue
|
|
on:
|
|
issues:
|
|
types: [opened]
|
|
workflow_dispatch:
|
|
inputs:
|
|
issue_number:
|
|
description: "Issue number"
|
|
required: true
|
|
issue_body:
|
|
description: "Issue body"
|
|
required: true
|
|
|
|
jobs:
|
|
issue-check-support:
|
|
runs-on: ubuntu-latest
|
|
env:
|
|
ISSUE_BODY: ${{ github.event.issue.body || github.event.inputs.issue_body }}
|
|
ISSUE_NUMBER: ${{ github.event.issue.number || github.event.inputs.issue_number }}
|
|
|
|
steps:
|
|
- name: Checkout
|
|
uses: actions/checkout@v4
|
|
|
|
- name: Setup Python venv
|
|
uses: ./.github/actions/init-python
|
|
with:
|
|
cache-key: "issue-check-support"
|
|
|
|
- name: Check issue
|
|
id: issue-check
|
|
run: ./scripts/github.py --issue-check-tech-support
|
|
|
|
- name: Add comment for customer
|
|
if: steps.issue-check.outputs.may-need-tech-support == 'true'
|
|
env:
|
|
COMMENT_BODY: |
|
|
Hello! :wave: As a customer, you're entitled to tech support which is included in your
|
|
license at no extra cost.
|
|
Please [raise a support ticket](https://symless.com/synergy/contact) if you'd like to
|
|
take advantage of that.
|
|
If that works for you, then please let us know your ticket number so we can continue
|
|
the discussion there. Thanks!
|
|
uses: actions/github-script@v6
|
|
with:
|
|
script: |
|
|
body = process.env.COMMEN_BODY
|
|
body = body.replace(/\\n/g, '\n')
|
|
github.rest.issues.createComment({
|
|
owner: context.repo.owner,
|
|
repo: context.repo.repo,
|
|
issue_number: context.issue.number || github.event.inputs.issue_number,
|
|
body
|
|
});
|