50 lines
1.6 KiB
YAML
50 lines
1.6 KiB
YAML
name: Check if tech support issue
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on:
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issues:
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types: [opened]
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workflow_dispatch:
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inputs:
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issue_number:
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description: "Issue number"
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required: true
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issue_body:
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description: "Issue body"
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required: true
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jobs:
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issue-check-support:
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runs-on: ubuntu-latest
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env:
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ISSUE_BODY: ${{ github.event.issue.body || github.event.inputs.issue_body }}
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ISSUE_NUMBER: ${{ github.event.issue.number || github.event.inputs.issue_number }}
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steps:
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- name: Checkout
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uses: actions/checkout@v4
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- name: Setup Python venv
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uses: ./.github/actions/init-python
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with:
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cache-key: "issue-check-support"
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- name: Check issue
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id: issue-check
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run: ./scripts/github.py --issue-check-tech-support
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- name: Add comment for customer
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if: steps.issue-check.outputs.may-need-tech-support == 'true'
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env:
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COMMENT_BODY: |
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Hello, as a customer, you're entitled to tech support which is included in your
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license. Please [raise a support ticket](https://symless.com/synergy/contact)
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if you'd like to take advantage of that. If that works for you, then please let
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us know your ticket number so we can continue the discussion there.
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uses: actions/github-script@v6
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with:
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script: |
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github.rest.issues.createComment({
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owner: context.repo.owner,
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repo: context.repo.repo,
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issue_number: context.issue.number || process.env.ISSUE_NUMBER,
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body: process.env.COMMENT_BODY
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});
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